Terms of Use

Introduction

These Terms of Use (“Terms”) govern your access to and use of the Rundown mobile application and the website at rundownevents.com (together, the “Platform”), operated by Rundown Events, a registered partnership in the Cayman Islands trading as “Rundown”, with operational offices at 18 Apple Blossom Gardens, P.O. Box 66, Grand Cayman KY1-1401, Cayman Islands (“Rundown”, “we”, “us”, or “our”). Technical operation of the Platform is overseen by Invovibe Tech Ltd, a Cayman Islands company engaged by Rundown Events as its technology service provider.

By accessing or using the Platform you agree to be bound by these Terms together with the Rundown Purchase Policy, the Rundown Ticket Exchange Policy, the Rundown Privacy Policy, and any other policies referenced from these Terms (together, the “Other Policies”). If you do not agree, you must not use the Platform.

If these Terms conflict with any of the Other Policies, the terms of the Other Policy shall govern in respect of the matter to which it specifically relates. From time to time we may also offer sweepstakes, contests, promotions, or special features which have their own specific rules in addition to, or in some respects different from, these Terms.

1. Eligibility and Accounts

1.1 The Platform is intended for users who are at least 16 years of age. By creating an account you confirm that you meet this requirement. If you are under 18, or the age of majority in your jurisdiction, you may only use the Platform with the consent of a parent or legal guardian, who agrees to these Terms on your behalf and accepts responsibility for your use of the Platform. Organizer accounts may only be created and operated by persons aged 18 or over. Some events carry their own minimum-age requirements (for example 18+ or 21+ events); admission to those events remains subject to the age stated on the event listing.

1.2 You may browse the Platform without an account. To purchase a ticket, list an event, transfer a ticket, sell a ticket via the Ticket Exchange, or use most other interactive features, you must create a Rundown account.

1.3 You agree to provide accurate, current, and complete information when registering, to keep your account details up to date, and to keep your password and authentication credentials confidential. You are responsible for all activity that takes place through your account.

1.4 We may refuse registration, suspend an account, or terminate an account at our discretion in accordance with these Terms, including (without limitation) where we reasonably suspect fraud, misuse, or breach of these Terms.

2. Licence to Use the Platform

2.1 Subject to your compliance with these Terms and the Other Policies, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform for personal, non-commercial use only.

2.2 The Platform and all content displayed on it, including without limitation text, images, graphics, logos, video, audio, software, and the selection, arrangement, and design of such content (“Content”), are owned by Rundown or our licensors and are protected by copyright, trade-mark, and other intellectual-property laws.

2.3 Except as expressly permitted in these Terms, you may not copy, reproduce, republish, distribute, sell, sublicense, modify, translate, adapt, create derivative works from, decompile, reverse-engineer, scrape, or otherwise exploit any part of the Platform or the Content. You may not remove or alter any copyright, trade-mark, or proprietary notices.

3. Acceptable Use

3.1 You agree to comply with all applicable laws, rules, and regulations in your use of the Platform, including the laws of the Cayman Islands.

3.2 You agree that you will not:

• use the Platform for any unlawful, fraudulent, deceptive, or harmful purpose;

• impersonate any person or entity, or misrepresent your affiliation with any person or entity;

• use any automated means (including bots, scrapers, crawlers, ticket-bots, or scripts) to access, search, purchase, list, or interact with the Platform, except where we have provided an official, documented API and you are using it in accordance with its terms;

• submit content that is unlawful, fraudulent, libellous, defamatory, threatening, abusive, harassing, hateful, discriminatory, obscene, sexually explicit, or that incites violence or harm;

• submit content that infringes the intellectual-property, privacy, publicity, or other rights of any third party;

• submit advertising, solicitations, chain letters, pyramid schemes, surveys, contests, investment opportunities, or other unsolicited commercial communications;

• post or transmit any virus, worm, trojan horse, ransomware, spyware, or other malicious code, or otherwise interfere with the operation of the Platform;

• attempt to circumvent any security measures, rate limits, or access restrictions implemented by us;

• collect or harvest personal data about other users without their consent and without a lawful basis;

• restrict or inhibit any other person from using the Platform;

• use the Platform to operate a competing service, to scalp tickets, to resell tickets except through our Ticket Exchange where enabled, or to circumvent ticket purchase limits.

3.3 We may refuse, edit, or remove any content posted by you, suspend or restrict your account, or terminate your account, at our discretion, where we reasonably believe you have breached this clause 3 or any other provision of these Terms.

4. Content You Submit

4.1 When you submit content to the Platform (for example, profile information, event listings, photos, comments, reviews, or messages), you retain ownership of that content. By submitting content you grant Rundown a worldwide, royalty-free, non-exclusive, transferable, sublicensable licence to use, host, store, reproduce, modify (for formatting and display purposes), create derivative works of, communicate, publish, publicly perform, publicly display, and distribute such content, in any media now known or later developed, for the purposes of operating, providing, developing, and promoting the Platform.

4.2 You represent and warrant that you own all rights in the content you submit, or that you have all necessary licences, permissions, and consents to grant the rights set out in clause 4.1, and that your content does not infringe the rights of any third party.

4.3 You acknowledge that the Platform may, at our discretion, allow other users to view, share, comment on, or interact with content you submit. We are not responsible for the actions of other users.

5. Event Listings by Organizers

5.1 Event organizers, promoters, venues, and merchants (each, an “Organizer”) list events on the Platform under a separate agreement with us. Event information displayed on the Platform is provided by the Organizer. Rundown does not own, produce, host, or operate the underlying events.

5.2 Rundown does not endorse, sponsor, or guarantee any event listed by an Organizer, except to the extent we expressly state otherwise (for example, in respect of events that we have curated or co-produced).

5.3 If you have a complaint about an event, an Organizer, or another user, please use the in-app reporting tools or contact us through the support function. We will review reports and act in accordance with our internal policies; however, we are not obliged to investigate every complaint.

6. Purchases, Transfers, and Resales

6.1 Your purchase of tickets, registrations, or related items through the Platform is governed by our Purchase Policy.

6.2 Your transfer of tickets to another user, where enabled by the Organizer, is governed by clause 6 of the Purchase Policy.

6.3 Your listing, sale, or purchase of resale tickets through our Ticket Exchange is governed by our Ticket Exchange Policy.

6.4 Tickets are issued digitally only and are sold for personal, non-commercial use. Commercial resale outside the Ticket Exchange, or through any third-party resale platform, is prohibited and may result in cancellation of your tickets without refund and termination of your account.

7. Third-Party Services

7.1 The Platform may link to, integrate with, or display content from third-party services, including (without limitation) payment processors, mapping providers, identity-verification providers, insurance providers (in respect of Missed Event Insurance), and social-media platforms. Your use of any such third-party service is at your own risk and is subject to that third party’s own terms and privacy policy. We are not responsible for the content, accuracy, or availability of any third-party service.

7.2 If you purchase Missed Event Insurance or similar ticket-protection products offered through the Platform, your contract for that insurance is with the relevant insurance provider, not with Rundown. Rundown may receive a commission from the provider in respect of policies sold through the Platform.

8. Privacy and Cookies

8.1 Our collection and use of personal data is governed by our Privacy Policy. By using the Platform you confirm that you have read our Privacy Policy.

8.2 We use cookies and similar technologies on the Platform. Details, including how to manage your preferences, are set out in our Cookie Policy (incorporated into our Privacy Policy).

9. Disclaimers

9.1 The Platform is provided on an “as is” and “as available” basis. Except as expressly stated in these Terms or the Other Policies, we make no representations or warranties of any kind, whether express or implied, in respect of the Platform, the Content, or any event listed on the Platform. To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

9.2 We do not warrant that the Platform will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Platform or the servers that make it available are free of viruses or other harmful components.

10. Our Liability

10.1 Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited under applicable Cayman Islands law.

10.2 Subject to clause 10.1, our total aggregate liability to you arising out of or in connection with your use of the Platform (whether in contract, tort, including negligence, breach of statutory duty, or otherwise) in any twelve-month period shall not exceed the total amount paid by you to us in that twelve-month period, or KYD $500, whichever is greater.

10.3 Subject to clause 10.1, we shall not be liable to you for any indirect, consequential, special, or punitive losses, or for any loss of profits, revenue, business, goodwill, opportunity, or data, whether arising in contract, tort, or otherwise.

11. Indemnity

11.1 You agree to indemnify, defend, and hold harmless Rundown and Invovibe Tech Ltd, and their respective officers, directors, employees, contractors, agents, and affiliates, from and against any and all claims, demands, liabilities, losses, damages, costs, fines, penalties, and expenses (including reasonable legal fees) arising out of or relating to: (a) your breach of these Terms or any Other Policy; (b) your violation of any applicable law or the rights of any third party; or (c) your use or misuse of the Platform, including any content you submit and any unauthorised use of your account.

12. Suspension and Termination

12.1 You may stop using the Platform at any time. You may delete your account by following the instructions in the Rundown app or by contacting us through the support function.

12.2 We may suspend, restrict, or terminate your access to the Platform, in whole or in part, at our discretion, with or without notice, where we reasonably believe that: (a) you have breached these Terms or any Other Policy; (b) your use of the Platform poses a risk to us, to other users, or to any third party; (c) we are required to act by law, regulator, court order, or payment processor; or (d) your account has been inactive for a prolonged period.

12.3 Termination does not affect any obligations or liabilities that arose before termination. Clauses that by their nature are intended to survive termination shall do so, including clauses on intellectual property, content licence, disclaimers, liability, indemnity, and governing law.

13. Changes to these Terms

13.1 We may update these Terms and the Other Policies from time to time. The most recent version will be available on rundownevents.com and in the Rundown app. We will give you reasonable notice of material changes through the app, by email, or both.

13.2 Your continued use of the Platform after the effective date of a change constitutes acceptance of the updated Terms. If you do not agree to a change, you must stop using the Platform.

14. Notices

14.1 We will give you notice under these Terms by email to the address associated with your Rundown account, by in-app notification, by publication on rundownevents.com, or by any other reasonable means.

14.2 You may give us notice under these Terms by email to the support address published on rundownevents.com, or by post to our operational offices at the address set out at the top of these Terms.

15. General

15.1 If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15.2 No failure or delay by us in exercising any right or remedy shall operate as a waiver of that right or remedy.

15.3 You may not assign or transfer your rights under these Terms. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our assets, without your consent.

15.4 These Terms constitute the entire agreement between you and us in relation to your use of the Platform, and supersede any prior agreement between you and us in respect of such use.

15.5 No person who is not a party to these Terms has any right to enforce them.

16. Governing Law and Jurisdiction

16.1 These Terms are governed by, and shall be construed in accordance with, the laws of the Cayman Islands.

16.2 Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Cayman Islands. Nothing in this clause affects any non-waivable rights you may have under applicable consumer-protection law.

17. Contact

Questions about these Terms or the Platform can be sent to the support email address published on rundownevents.com, or raised via our support page at https://rundownevents.com/support.

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